We find the cash that Amazon owes you.
The most advanced reimbursements solution for both
sellers & vendors.
MARKET-LEADING
10%
Commissions
10%
Commissions
Sign up in less than three minutes. Get your audit
within hours. No credit card required.
MARKET-LEADING
10%
Commissions
10%
Commissions
Seller &
Vendor
Auditing
Vendor
Auditing
Co-founded by a top Amazon seller, a CPA, and a top software developer.
We built the reimbursements company that sellers always
wanted.
Industry-leading 10% commissions
Fair pricing for found inventory
Instant credits for reversals
CPA-designed expert audit team
The TrueOps Difference.
Top talent plus advanced technology.
Expert Auditors
Our CPA-designed internal audit team can tackle your
toughest questions. Sure, we have SOPs, but it’s the
expert-level problem solving that sets our team apart.
Advanced Technology
Our tech finds claims more quickly and accurately,
tracks cases more reliably, and ensures that you get
every penny you deserve.
Amazing Support
When you reach out to support, get quick and accurate
answers directly from our expert audit team. Our
expert staff treats your account as if it’s our own.
Claim Categories.
We cover all major claim categories.
(really well)
(really well)
01/
Inbound
Cancelled Shipments
Inbound Shortages
Unused Shipping Labels
Damaged by Carrier
02/
Warehouse
Lost In Transit
Lost and Damaged Items
Disposals and Removal Orders
Inventory Discrepancies
03/
Orders
Outbound Losses
Outbound Damages
Unjustified Returns
Unreturned Refunds
04/
Returns
Late Customer Returns (after 60 days)
Incorrect Refund Amount
Wrong Item Returned
Chargeback Not Refunded
05/
FBA Fees
Long Term Storage Fee
Storage Fees Overcharged
Incorrect Weights and Dimensions
Referral Fees Overcharged
06/
More
Unfair Reimbursements
Extended Lookback Claims
Stuck Cases
Amazon Escalations
“Having tried three different providers I can
confidently state that TrueOps stands out as
superior.”
— JONATHAN C.
“Any time Amazon finds the lost units, I automatically
get credited back.”
— David Quintieri
“TrueOps found $211,520 that our existing reimbursement
auditor had missed.”
— Bill D'Alessandro
“I love their 10% commission rate. Like I said above,
the "industry standard" is too damn high.”
— Jon Derkits
“We’ve gotten more than $10,000 reimbursed from Amazon
in the past week alone.”
— Christian Reed
“TrueOps is on track to recover over $100,000 this
month.”
— Chris Meade
“Any time Amazon finds the lost units, I automatically
get credited back.”
— David Quintieri
“Having tried three different providers I can
confidently state that TrueOps stands out as
superior.”
— JONATHAN C.